Experience

Where I've been working

Professional background and achievements over the past 5+ years.

fAIbrik

Current

Full Stack Developer

Mar 2022 – Present Annecy, France

Full Stack Developer at fAIbrik, an AI-powered omnichannel customer service SaaS platform. Joined as a founding engineer and grew into an architect role over 3+ years. AI is at the heart of the platform — significant R&D on LLMs, RAG pipelines, OCR and embedding systems alongside full-stack platform development.

  • Built v1 and v2 of components and applications of the platform from scratch: React interface, Node.js backend and early NLP integrations
  • Led AI R&D (AI Product Owner): designed and implemented RAG pipelines, integrated LLM models, evaluated OCR systems and embedding strategies for semantic search, integrated vector DB
  • Engineered LLM prompting and chaining strategies for reliable, context-aware customer response automation. Analysis, response generation, classification, information extraction, etc. according to customer service needs
  • Architected a microservices platform with dozens of specialized components for omnichannel interactions (chat, email, social)
  • Set up RabbitMQ-based message queuing to orchestrate async workflows across all platform components
  • Designed REST APIs for inter-service communication and external client integration
  • Optimized distributed system performance handling 1,000+ daily customer interactions
  • Led server deployment and infrastructure management across multiple environments
ReactNode.jsExpressMongoDBRabbitMQLLM / RAGOCREmbeddingsDocker

Omnibook

Full Stack Developer

Sep 2020 – Mar 2022 Annecy, France

Full Stack Developer at Omnibook, a platform for creating, managing and distributing rich digital documents (WebnPrint), used by large organizations (Total, Michelin, City of Geneva, UN agencies). Worked end-to-end on the platform in vanilla JavaScript and handled on-prem and cloud deployments.

  • Full stack development in vanilla JavaScript (no front-end framework) across the editor, reader and back-office
  • REST API design and maintenance with Node.js / Express
  • Platform deployment and setup on on-premise servers and in the cloud (multi-environment)
  • Relational and document database management, query optimization
  • Real-time features with WebSockets
  • Third-party service integrations (auth, email, storage, analytics)
JavaScript (vanilla)Node.jsExpressMySQLWebSocketsCloud